Privacy Policy

Balance and Glo Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, perhaps during the online payment process or by any other means by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 27th November 2020.

WHAT WE COLLECT

We may collect the following information:

  • Name.

  • Contact information including email address.

  • Demographic information such as postcode.

  • Other information relevant to customer service.

  • Information relating to any health issues or injuries.

We use cookies to check if you have seen any of our promotional activities with our partners. We use standard technologies from Google and Squarespace to do this. These services are covered by the Google and Squarespace services terms, no data is held by us in regard to these cookies, no personally identifiable data. It is stored on their servers, anonymously.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and service.

  • We may periodically send promotional emails about new products, events or special offers.

In order to give you the best possible experience using our website, we sometimes collect information from your interactions with us such as the pages you access and the interactions with our products and content. We use third-party products from Google and Squarespace to work out these metrics.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at balanceandglo@gmail.com

We will not sell, distribute or lease your personal information to third parties unless required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.